What is invoice processing?

Invoice processing is the comprehensive management of vendor invoices from receipt to payment, conducted primarily by the accounts payable department. It encompasses the validation, recording, and settlement of invoices, ensuring accuracy and efficiency in financial transactions and compliance with fiscal policies.

Invoice processing overview

Invoice processing plays a pivotal role in the financial management of any organization, acting as a critical component of the broader accounts payable operations. This guide aims to provide a thorough understanding of how invoices are processed, the technology that enhances this essential function, and how Medius's innovative solutions optimize these processes. By integrating advanced technologies and strategic practices, Medius elevates the efficiency, accuracy, and security of invoice processing, facilitating better financial decision-making and resource allocation within companies.

Processing supplier invoices

Supplier invoices are often received in a variety of different formats – paper, PDF in email, e-invoice, EDI (electronic data interchange), etc. The invoice data must be digitized and transformed into a standardized format. In some cases, accounts payable staff will manually key in data to the finance system. But today, most companies use an accounts payable (AP) solution with automated invoice scanning and invoice data capture functionality. This means the solution will automatically extract the invoice data so that the AP staff can spend their time on more valuable tasks.

The invoice amounts are then coded to the correct G/L (general ledger) account, project, and cost center. Then, the invoice is distributed to the responsible buyer or budget owner for review and invoice approval. With an AP invoice automation solution, the entire invoice processing workflow can be digitized and automated for faster and more efficient accounts payable invoice processing.

AP Automation- Intelligent Invoice screen
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Steps of the invoice processing procedure

To understand invoice processing meaning, it’s important to learn the different steps of the invoice processing process.

1
Invoice capture

The invoice processing procedure starts with the reception of a supplier invoice via email, snail mail, fax, or automated capture via an accounts payable system.

2
Invoice registration

To process invoices in a digital workflow, the invoice data needs to be extracted and captured in a standardized format.

3
Invoice dispatch

The accounts payable team is responsible for invoice handling and will then apply accurate coding either manually or automatically using an AP automation solution that is pre-configured with the specific organization’s business rules.

4
Invoice approvals

The invoice processing continues with invoice approval. This part of the invoice processing procedure differs depending on the type of invoice: expense invoice or PO-based invoice. For PO-based invoices, invoice processing can be performed without human intervention using automated invoice matching through an AP automation solution.

5
Invoice payment

Once approved, invoices can be processed for payment to their respective suppliers.

6
Invoice archiving

After payment, invoices are archived for record retention purposes or potential audits.

Advanced technologies in invoice processing

Our solution leverages cutting-edge technologies to streamline and enhance accounts payable invoice processing, ensuring that your organization stays at the forefront of AP automation. Here are some of the advanced technologies employed:

Artificial Intelligence (AI) and Machine Learning (ML)

Our AP solution utilizes AI to automate complex decision-making processes within invoice management. Machine learning algorithms analyze historical data to predict future patterns, enabling features like automatic invoice categorization, fraud detection, and predictive payment timing.

Optical Character Recognition (OCR)

This technology is integral to Medius’s approach, transforming the way invoices are processed. OCR allows for the quick conversion of different types of invoice images into machine-readable text, minimizing the need for manual data entry and reducing errors significantly. OCR technology ensures that data captured from invoices is accurate and seamlessly integrated into the AP workflow.

Integration capabilities of automated invoice processing solutions

Effective integration with existing business systems is a must for any robust invoice processing solution. These integrations are essential for ensuring seamless data flow, reducing manual input errors, and enhancing overall operational efficiency. Here are key integration capabilities typically supported by advanced invoice automation systems:

  • ERP integration: A critical aspect is the solution's ability to integrate smoothly with various Enterprise Resource Planning (ERP) systems. This ensures that invoice data synchronizes automatically with financial records, helping maintain accurate and up-to-date financial reporting.
  • API connectivity: Modern invoice automation solutions often provide extensive API support, enabling them to connect with other business systems such as CRM, procurement software, and data analytics platforms. This connectivity allows for a more unified approach to data management and decision-making.
  • Financial software compatibility: Integration with financial software is crucial for automating the payment processes. This includes direct links to payment gateways and banking software, facilitating quicker payment cycles and improved cash flow management.
  • Document management systems: Integration with document management systems ensures that all invoice-related documents are stored securely and are easily accessible. This supports compliance with audit requirements and improves document retrieval processes.

By leveraging these integrations, businesses can ensure that their invoice processing is not only faster but also more aligned with other core business functions, leading to greater operational transparency and control.

Medius's invoice automation software supports these integration capabilities, allowing for robust connectivity with a range of business systems, enhancing both functionality and user experience.

Benefits of automated invoice processing

Invoice automation solutions bring a multitude of benefits to businesses, streamlining operations, reducing costs, and enhancing compliance. Here are several ways automation benefits invoice processing:

Enhanced efficiency and touchless processing
Automation significantly accelerates the invoice processing cycle, reducing the need for manual intervention. This increase in efficiency allows staff to focus on higher-value tasks instead of routine data entry.

See how Medius helped Intersafe increase their touchless processing rate to 55% within just a few months, exemplifying the efficiency improvements possible with advanced invoice automation solutions.

Cost reduction and operational savings
Automating invoice processing reduces labor costs and operational expenses by minimizing manual tasks, which in turn reallocates resources to more strategic areas, optimizing overall business performance. Dynapac experienced considerable cost savings and resource optimization by implementing Medius's automation technology, demonstrating the cost-effectiveness of such solutions.

Accuracy and compliance
Invoice automation solutions improve the accuracy of data entry and ensure compliance with regulatory standards by minimizing human error. The use of technologies like OCR and AI ensures that data captured from invoices is precise, which is critical for compliance and financial reporting.

Improved vendor relationships
Timely and accurate processing of invoices strengthens relationships with vendors. Automated systems ensure that payments are processed on time, which helps maintain good standing with suppliers and may even qualify businesses for early payment discounts.

Scalability
As businesses grow, the volume of invoices and complexity of processing them also increase. Automation solutions scale to handle increased loads without a corresponding increase in errors or staffing costs, supporting business expansion smoothly and efficiently.

Security enhancements
Automated systems offer advanced security features, including controlled access and audit trails, which protect against fraud and ensure that only authorized personnel can access sensitive financial data.

State of ePayables 2023

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State of ePayables report 2023

Best practices for implementing invoice processing software into your AP department.

Address pain points

Before you implement invoice processing software, it’s important to outline the areas you’d like to improve the most in your business. Ask yourself what problems or pain points within your current accounts payable process need to be addressed and in what order of importance. What specific and measurable objectives or outcomes would you like to address or see after implementing AP software?

Have a training plan

Even if it’s the easiest-to-use software, many employees will still have a lot of questions about potential new or updated workflow processes or will appreciate knowing how to get the most use out of the new invoicing software. That’s why you should develop or plan a training program for your employees on how to use the new software.

Don’t forget user acceptance testing

Just because you think you have the invoice workflow(s) mapped out smoothly, does not mean they will be perfect when applied. A best practice to include is to have users test the software before rolling it out company-wide. Keep your user testing group to a smaller number of people, perhaps managers of departments and maybe one member of their respective teams. This way you can gather feedback on the workflow process and make any necessary adjustments.

Get ready to prove ROI

According to a study by the Institute of Financial Operations, organizations that automate their invoice processing can see a return on investment in as little as 3-6 months. Any software you bring into a business should have a clear and easily understandable return on investment. But you still have to establish what KPIs (key performance indicators) are most important to your business. Document what the KPIs are, and measure them on a specific cadence to show ROI and ensure the successful adoption and rollout of the software. 

When creating your KPIs to show ROI, consider these stats as some useful benchmarks:

25% quicker to process

Aberdeen Group found organizations that use automated invoice processing see a 25% reduction in the time it takes to process an invoice.

20% fewer invoice errors

Hackett Group found that companies who automate their invoice processing can see a 20% reduction in the number of invoice errors.

Cut late payments in half

Paystream Advisors found that organizations who automate their invoice processing can see a 50% reduction in the number of late payments.

Why automated invoice processing is more secure than manual invoice processing.

Automated invoice processing reduces the risk of data entry errors and also protects against fraud. We estimate it increases the security of your AP process by up to 85%. After the software scans invoices, it can send alerts to the right stakeholders to verify any suspicious activity such as large increases in invoice volume, extreme variations in amounts asked for, or duplicate invoices. In addition, invoice processing software also has built-in security features like encryption and access control to allow different levels of access to employees.

See how your organization can benefit from Medius’ Automated Invoice Processing Solution.

Guide to creating an invoice approval workflow

Is your business's payment approval process optimized? Manage accounts payable invoices more efficiently with automated invoice approval workflows and software.

“Switching to Medius has been a game changer for our accounts team, who are now able to process our invoice volumes with greater speed, accuracy, and efficiency by automating manual systems. The team was also impressed by how easy the system is to use and the seamless integration into our existing payment processes. We have established an automated workflow, which has increased visibility and tracking, enabling us to reach a level of unprecedented efficiency!”

Rory Whitman
Accounts Payable and Receivable Manager, White Stuff

Invoice processing FAQs

The tasks involved in invoice processing typically include receiving the invoice, verifying its details against purchase orders and delivery receipts, entering data into the accounting system, routing the invoice for approval, executing the payment, and finally archiving the invoice for future reference and compliance. Automated systems streamline these tasks to enhance efficiency and accuracy.

Accounts Payable (AP) Invoice Processing refers to the end-to-end process managed by the accounts payable department that includes handling incoming invoices from vendors, processing these invoices for payment, and maintaining records for accounting and auditing purposes. It is a key function within the broader procure-to-pay cycle in business.

The time to process an invoice can vary widely depending on the efficiency of the AP process in place. Manually, it might take anywhere from a few days to several weeks. However, with automated invoice processing, the time can be reduced significantly, often to just a few hours or less, depending on the system's efficiency and the complexity of the invoice.

The cost of processing an invoice manually can be quite high, typically ranging from $15 to $40 per invoice due to labor and other associated costs. Automation can reduce this cost dramatically, often bringing it down to less than $5 per invoice by minimizing manual input and streamlining the entire process.

The number of invoices an AP department can process in a day depends on several factors, including the complexity of the invoices and the efficiency of the process. With manual processing, an AP clerk might handle 20-40 invoices per day. Automation can increase this capacity to hundreds of invoices per day per clerk.

Speeding up accounts payable invoice processing can be achieved by adopting automation tools that streamline various steps, such as data entry, verification, and approvals. Implementing electronic invoicing, utilizing OCR technology to capture data, and setting up automated workflows for invoice approval are effective strategies to reduce processing time.

Automated invoice processing is invoice processing software that eliminates manual steps by scanning invoices and routing them along a predefined workflow to the appropriate approvers. It reduces errors, saves time, and gets the job done faster so your employees can focus on their core job responsibilities, and not accounts payable.

Because you can define who can see what with user permissions, invoice processing software is uniquely more secure than other methods of invoice processing. In addition, it auto flags duplicate invoices, and any potentially fraudulent or suspicious activities are flagged and monitored constantly.

AI and machine learning play significant roles in enhancing the capabilities of automated invoice processing systems. They help in improving the accuracy of data capture, enabling predictive analytics for better cash flow management, automating complex decision-making processes such as invoice approvals, and detecting patterns that could indicate fraud.

Yes, modern automated invoice processing systems are typically designed to support multi-currency and international transactions. These systems can handle invoices in various currencies, apply appropriate exchange rates, and ensure compliance with international tax laws and financial regulations.

Automated invoice processing ensures timely and accurate payments to vendors, which is crucial for maintaining positive relationships. It also provides vendors with clearer visibility into the payment process, reducing disputes and enhancing trust. Additionally, timely payments can qualify businesses for discounts and better terms, further strengthening vendor relations.

Automated invoice processing solutions like Medius integrate with any ERP system including common ERPs such as Microsoft Dynamics, Oracle NetSuite, and SAP S/4HANA.

You can have your automated invoice processing software up and running in a few weeks. The length of time it takes to onboard invoice processing software also depends on the internal resources available. Stakeholders will need to gather project information and make key considerations, such as deciding product owners and allotting time for any associated training.

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